What is Electronic Notetaking?

This is communication support for deaf, deafened and hard of hearing people  enabling full access to the spoken word at meetings, conferences, lectures and various other situations.  It is also useful for Deaf people who use sign language, and need to have notes taken while they watch an interpreter. 

The service is also used in settings where an impartial notetaker is required to produce a concise and accurate record of a meeting for the purpose of minutes, reports,  etc., even if there is no deaf person present. 

It is also used at conferences, ensuring equal access in line with the Equality Act 2010. 


How does it work?

The term 'electronic notetaking' does not adequately describe the function of this service. 'Speech to text' describes it much better, but this term usually refers to palantype or stenography, which uses specialised equipmment.

The text provided is in precis form, BUT NOT IN NOTE FORM. It is not a list of notes or bullet points. 

A well trained, qualified, experienced eNotetaker is a highly skilled Language Service Professional who will tend to use direct, first person speech, indicating who is speaking at any time. Sometimes an eNotetaker IS able to provide a verbatim transcript, depending on the speed of the speaker, familiarity with the subject, acoustics and other variables. Therefore, legally, we do not class our service/product as 'verbatim'.

A skilled eNotetaker listens to the speaker(s) and types a running summary of what is being said so the deaf client(s) can read the text instantly on the screen.  The spirit of the original message should be accurately conveyed without losing important information, and I have been told by clients that this is sufficient for them to feel included in the event.

Speakers' names are identified, enabling the client(s) to keep up with the conversation or speech and fully participate in the meeting or event. 

At conferences or public events, the eNotetaker can project the text onto a larger screen so it can be read by an audience.  

Whatever the setting, the transcript can be edited and sent to the client later.  

Depending on the length of the assignment, it may be necessary to book 2 eNotetakers who would work together. This helps to ensure a high quality of work during longer assignments. I can usually source additional qualified eNotetakers to support those situations.  

eNotetakers work to the NRCPD Code of Conduct and Ethics, and anything discussed in a meeting is regarded as confidential.  My approach is client-centred and flexible, and I am happy to travel throughout Scotland.

Contact Linda : linda@notetakingscotland.com